Reference

Privacy Policy for Your hbajee Account

We handle your account data, payment details and activity records with care. This policy explains what we collect when you use hbajee, how we store it, and the choices you have around your information.

Account data protectionPayment privacyCookie disclosureContact rightsLocal law compliance
hbajee Privacy Policy for Your hbajee Account
POLICY CONTACT

Reach Us About Privacy Concerns

If you have questions about this privacy policy, want to request a copy of your account data, or wish to update your contact preferences, our support team can help. We handle data requests through the same channels you use for account issues.

Team online

Live Chat

Open the chat widget in your account dashboard and ask about data access, deletion requests, or privacy settings. Support staff can pull your account records or forward your request to our data team within the same session.

Email Support

Send privacy questions or data requests to our support email listed in the account footer. Include your registered mobile number so we can verify your identity before sharing any personal information or making account changes.

Account Settings

Log in and navigate to account settings to review the contact email and mobile number we hold, update your communication preferences, or close your account. Closing your account triggers data retention rules outlined in this policy.

DATA PRACTICES

How We Handle Your Information Day to Day

Privacy on hbajee means controlling what data we collect, keeping it secure while your account is active, and giving you clear paths to review or delete it. We built our data flows around the payment and game-access patterns Bangladesh players use most.

Collection Scope

We gather account registration fields, mobile number for login OTP, bKash Nagad Rocket payment references, game-play session timestamps, and device type to deliver lobby access and process payouts. We do not request or store data unrelated to operating your account.

Cookie Use

Session cookies keep you logged in across pages; preference cookies remember your language and lobby layout; analytics cookies track anonymous page-load times. You can block third-party cookies in your browser, though session cookies are required for account login to work.

Security Measures

Account passwords are hashed before storage, payment transaction records are encrypted in transit and at rest, and access to personal data is limited to staff who need it to handle support tickets or verify withdrawals. We audit access logs regularly.

Your Rights

You can request a copy of the data we hold, ask us to correct inaccurate records, or delete your account entirely through support channels. Deletion may be delayed if we need to complete a pending withdrawal or comply with record-keeping obligations under local law.

Common Privacy Questions from hbajee Players

We collect your mobile number for login OTP, an email address if you provide one, your chosen username, and the device type you use to access the lobby. Payment details like your bKash Nagad Rocket account number are recorded during transactions but not stored for future use unless you save them in account settings.

We share transaction references with bKash Nagad Rocket payment processors to complete your deposits and withdrawals, and we may share aggregated anonymous usage data with game providers to improve lobby performance. We do not sell your personal information to advertisers or marketing firms.

We retain closed account records for the period required by applicable record-keeping rules in eligible Bangladesh regions, typically to support dispute resolution or regulatory audits. After that retention period expires, we delete personal identifiers and anonymize transaction logs.

Yes. Log in to account settings and uncheck the boxes for promotional email and SMS. You will still receive transactional messages related to deposits, withdrawals, and account security, but we will stop sending bonus announcements and game updates.

We use session cookies to keep you logged in, preference cookies to remember your language and layout choices, and analytics cookies to measure page load times. You can disable analytics and preference cookies in your browser settings, but session cookies are required for login functionality.

Contact support via live chat or email with your registered mobile number. We will verify your identity and send you a file containing your account registration details, transaction history, login records, and any other personal data we store, typically within seven business days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.